The Hampton Wick Association founded 1962
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Changes at the Post Office?

Changes at the Post Office?

Our postmaster, Mr Patel, has advised the Association that it is proposed to convert Hampton Wick Post Office into a Post Office Local.

The Association understands that this will result in a reduction of services. Normally, it would entail the loss of: banking; moneygrams; travel insurance; financial services (eg selling ISAs); passport check and send; Euro and Dollar exchange; and notarisation. In other words, our Post Office would only sell stamps and handle letters and parcels. Future transactions would be over the shop counter. The present arrangement of three mail collections a day from inside would continue and the cash machine would be retained.

The Association is concerned about these developments. We understand that the next stage is that Post Office Ltd will arrange a four week “first stage customer engagement exercise” for customers. A leaflet and poster will be made available in the Post Office. These will explain the proposed change including questions intended to gather our comments on service issues. Letters will also be sent to key local representatives.

It is going to be very important that everyone makes their voice heard when Post Office Ltd begins its consultation. The Association will be thinking about what further steps to take to ensure that this happens.

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